KUNDENSERVICE
Shipping & delivery
Clear information before you order, useful updates after dispatch.
Where we deliver
Enter your delivery address at checkout to see the shipping options available for your items. Availability depends on the destination, product and carrier service.
Shipping charges and estimates
The shipping charge and any delivery estimate shown at checkout apply to your selected address and service. If your order qualifies for shipping included in the product price, checkout will show a zero shipping charge for the eligible service. Do not assume that all products or destinations qualify.
Processing and tracking
Order preparation and carrier transit are separate steps. Where available, dispatch and tracking details are sent to the email address used for your order. Carrier estimates can be affected by holidays, customs, weather and local delivery conditions.
Customs and destination charges
Review the checkout information for taxes and duties collected with your order. Depending on the destination and service, additional import charges may be payable to the carrier or local authority if they were not collected at checkout.
Address changes or delivery problems
Contact us as soon as possible if your address needs correcting. Changes may no longer be possible once an order has been processed or dispatched. For delivery issues, send your order number to support@zoyosports.ltd.
Read the complete shipping policy or track your order.